RESPONSIBLE GAMING

 

Our commitment to responsible gaming is directly related to our customer service policy. The company wants you to enjoy the games we offer, but also wants you to be aware of the social and financial risks associated with problem gambling.

 

Gambling is fun and exciting entertainment and is an attractive option if you want to try your luck. Most of our visitors enjoy this type of entertainment without any problems, but there are a small number of people who lose control over their gambling activity. play responsibly!

 

STAY IN CONTROL

 


Gambling should be viewed as a pastime, and not as a source of income. For some gamblers it is difficult to see gambling as a way to relax and risk only what they can afford, as most gamblers do.

To stay in control and avoid gambling addiction, you should consider the following:

You should not view gambling as a source of income, but as a hobby;
You should not seek to win your money back immediately, you can always win another day;
Play only if you have additional funds
Pay attention to the time and amount of money spent on gambling;
If you think you need to take a break from gambling, you can contact the customer support team and we will exclude you for a while;
Self-exclusion request: you can contact our Customer Support Team via email: ayuda@meucassino.com, and we will close your account within 24 hours. It is the player's responsibility to notify MeuCassino of the existence of any other accounts he/she may have and to undertake not to open any other accounts. MeuCassino will make considerable efforts to prevent the opening of new accounts, but in the end the player is solely responsible for not creating other accounts. MeuCassino cannot be held responsible for any losses that may occur on other accounts;
For problems and questions related to betting, you have to contact one of the specialized organizations.

DO YOU HAVE A PROBLEM?

If you are concerned about gambling having a negative impact on your life or the lives of your loved ones, the following questions may help you find out:

Does gambling keep you from going to work or school?
Is gambling a hobby or a way for you to spend your time?
Do you gamble alone for long periods of time?
Have others criticized your gambling?
Have you lost interest in your family, friends and hobbies because of gambling?
Have you ever had to lie to cover up the amount of money you gambled or the time you spent gambling?
Have you ever lied, stolen or borrowed money to gamble or pay debts incurred by gambling?
Are you reluctant to spend "gambling money" on anything else?
Do you gamble until you lose all your money?
Do you try to recover as soon as possible after each loss?
Do you feel lost and desperate when you run out of money to bet?
Do you feel lost and desperate when you run out of money to bet?
Do you feel depressed or suicidal because of gambling?
If your answer to most of these questions is yes, then there is a possibility that you have a gambling problem. To discuss this problem, you should contact one of the organizations listed below, which will be able to advise you and offer you help.

 


COMPULSIVE GAMBLER

Signs that indicate a disorder include the person's inability to stop gambling, borrowing money to gamble, changes in the gambler's character, taking risks with employment, family for gambling.

UNDERAGE GAMBLERS

Players under the age of 18 are prohibited from registering with MeuCassino and it is illegal. The company is responsible for verifying the age of all customers. All winnings obtained by an underage player will be voided.

CONTROL SYSTEMS AND CONTENT FILTERING

Parents can control children's access to the Internet by installing a filter. Using such filters will help you protect your children from gambling sites. When you share your computer with your family and friends, who, according to the law, are not allowed to register on our website, we recommend the following forms of parental control:

netnanny.com
cyberpatrol.com
LIMITED ACTIVITY

The loss limit allows a player to set the maximum loss limit for the selected period. There is always the possibility to change the loss limit, but it takes effect accordingly:
1. Changing the limit to more restrictive takes effect immediately.
2. Changing the limit to less restrictive is effective 48 hours after the change.
Write to soporte@meucassino.com to opt out.